An Appetite for Risk

Risk is the biggest meal of all when it comes to incident management. As each stage of the planning, preparedness, response and recovery cycle blends into the next, we focus on risk; undertaking analyses, developing matrices and discussing mitigation strategies. We even refer to an Incident Controller's ability to accept a level of risk as... Continue Reading →

Death by email

She was ticked off. Really angry and frustrated. Having just spent 2 days compiling a report, pouring over raw data and turning it into something meaningful, she had just been told it wasn’t needed. Not only was it not needed, the work had been done by someone else…last week. It wasn’t so much the wasted... Continue Reading →

The Procrastinating Elephant

Every workplace has one. An elephant in the room so to speak. A job or project that needs completion but no one wants to do it. It’s passed around like a hot potato, usually to the newest recruit, who stares at it in terror, with no idea on how to start. The issue then loiters,... Continue Reading →

Dear Diary

Today it rained. I had a meeting with my boss and had to cut my budget by 4%. I don’t know how I am going to tell Julian that he can’t buy biscuits for the tea room anymore. For lunch, I ate a sandwich from the café and then I talked to Georgina about a... Continue Reading →

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