Providing professional and personal leadership development for the Incident Controllers of today and tomorrow.
Two years ago, so Facebook Memories tells me, I took a holiday to Fiji and read a book in a hammock by the ocean (those were the good old days). The book, "Year One" by popular novelist Nora Roberts, was the first in her new trilogy and centred around the rise of dark magics following... Continue Reading →
There’s nothing like a birthday to get you reflecting on all the things you’ve accomplished in the past 365 days and dreaming about the amazing things you could potentially set as your goals for the next year. I penned a list of the things I was brave (or stupid enough) to have a crack at... Continue Reading →
There were monkey bars in the playground at my primary school. Old fashioned steel ones where the brightly coloured paint had cracked and peeled, having been baked to a crisp by the hot Australian summer sun. Those monkey bars were often too hot to hold onto or too rough on the palms of your hands... Continue Reading →
Ever come back from a muster meeting or a day in the office and know you’ve been flat out the entire time but can’t actually remember what it was that took up all of your time? This happens to us all, and stems from the invisible workload – the ‘remembering of things’. This article looks... Continue Reading →
Professional boundaries can be some of the hardest things for us to put in place and maintain. We all like to be the person who helps others, lends a hand and supports our teams to achieve goals. The problem is we can overload ourselves and lose the balance between our own work and the ‘extra... Continue Reading →
So often we hear stories of success - the big wins, the risks and rewards. We write them on our CVs, we talk about them to colleagues at conferences, they are published in journals and they are the subject of performance and salary negotiations. But if everything goes right, what is there to learn? Oset... Continue Reading →
INSIDE THE INCIDENT 