Providing professional and personal leadership development for the Incident Controllers of today and tomorrow.
Below is a simple article sharing advice on how to follow the right steps when looking to remove someone from your Unit membership for conduct issues. Keep in mind it is a corporate focused article, but the essence of ensuring procedural fairness is the same for volunteers too. https://community.hrdaily.com.au/profiles/blogs/it-s-not-fair-or-is-it
Recently, I was asked to give advice on a complaint related to age discrimination. The focus of the claim was that older members were not allowing younger, less experienced members a chance to go out on the truck and complete jobs. I found this “reverse discrimination” interesting to watch unfold as the complaint was investigated... Continue Reading →
Context. Without it, your simple statement can take on a life of its own. It can twist and turn, hurt and burn, not just the recipient of your comment, but you too. No-one is perfect thought, and since information is the currency of the 21st century, you can't help but find yourself talking about other... Continue Reading →
Life is never smooth sailing, especially when passionate and enthusiastic people come to together to share in something they feel very strongly about. Sometimes, conflict can not be avoided. People are afraid of arguments, but in fact a good argument, one that is respectful and logical can actually lay the foundation for amazing innovation and... Continue Reading →
Traditional images of a leader used to be the military general, the ballsy yet popular politician or the hero of a disaster situation. Typically they were white, middle aged, educated men, with a razor like wit, quick thinking decision making skills and a chiseled jawline to boot. But is that what a leader looks like... Continue Reading →
In the aftermath of a grievance or conduct investigation it can be difficult to support your team and still lead them to achieve their goals and business outcomes. Managing volunteers, as well as staff, can be challenging given the wide range of backgrounds that people come from, their skill sets and abilities are varied. Whilst... Continue Reading →
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