Providing professional and personal leadership development for the Incident Controllers of today and tomorrow.
When you apply for a new job you may be asked to undertake an EI (EQ) test – Emotional Intelligence. The test is designed to gather information how well you will work with others, your ability to use non-verbal cues to read situations and make assumptions on how you will likely work through challenging personnel... Continue Reading →
As I write this week’s post my colleagues in the office are sitting in the lunch room in rapturous hysterics. The giggles have quickly turned to full snorts and gasps for air, the room now peppered with the sounds of table slaps and bursts of single words being said from faces streaming with tears that... Continue Reading →
Ever come back from a muster meeting or a day in the office and know you’ve been flat out the entire time but can’t actually remember what it was that took up all of your time? This happens to us all, and stems from the invisible workload – the ‘remembering of things’. This article looks... Continue Reading →
Professional boundaries can be some of the hardest things for us to put in place and maintain. We all like to be the person who helps others, lends a hand and supports our teams to achieve goals. The problem is we can overload ourselves and lose the balance between our own work and the ‘extra... Continue Reading →
I listened to a great podcast last week on the power of self-talk. It looked at the psychological benefits of talking to yourself as if you were your best friend. Sometimes we can be twice or three-times as hard on ourselves when working through a problem as we would to a friend or colleague who... Continue Reading →
Sometimes in all of the craziness that comes with big-scale change it is easy to forget the small things that can make a big difference when leading our teams. Check out John Eades take on using simple things to build your leadership style below. https://psnews.com.au/2018/09/17/leading-edge-the-simple-art-of-leadership/
So often we hear stories of success - the big wins, the risks and rewards. We write them on our CVs, we talk about them to colleagues at conferences, they are published in journals and they are the subject of performance and salary negotiations. But if everything goes right, what is there to learn? Oset... Continue Reading →
Great article with a nifty infographic on simple strategies to reduce stress at work (or your Unit perhaps). Wondering if I can get a camp stretcher and sleeping bag for my office now too? 🙂 https://www.snacknation.com/blog/how-to-reduce-stress-at-work/
Below is a simple article sharing advice on how to follow the right steps when looking to remove someone from your Unit membership for conduct issues. Keep in mind it is a corporate focused article, but the essence of ensuring procedural fairness is the same for volunteers too. https://community.hrdaily.com.au/profiles/blogs/it-s-not-fair-or-is-it
Recently, I was asked to give advice on a complaint related to age discrimination. The focus of the claim was that older members were not allowing younger, less experienced members a chance to go out on the truck and complete jobs. I found this “reverse discrimination” interesting to watch unfold as the complaint was investigated... Continue Reading →
INSIDE THE INCIDENT 